This is a pick up sale. Collection is the responsibility of the purchaser.

COVID Restrictions: The warehouse is closed off to the general public until further notice. All collections must be arranged by authorised 3rd party transporter. You need to send them with a copy of your winner’s e-mail along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party. PLEASE WEAR MASK ALL THE TIME DURING COLLECTION PROCESS AND MAINTAIN 1.5M PHYSICAL SOCIAL DISTANCING RULE.

Please Note: Collections for this sale is only available for click and collect by appointment through email pickups@grays.com.au. Please email a copy of your invoice, drivers license, authority and preferred collection date and time through to the email prior to arrival. One of our helpful team members will reach out to you with an update shortly.

Pick up is available by advance booking only once cleared funds are received. Booking can be made Monday to Friday between 8.30am & 3.30pm (excluding public holidays). Bookings must be made prior to pick up date and time (Booking cut off times are 1pm (AEST) the previous day). To avoid wait times and to book a pick up time, Please click here Alternatively you can contact GraysOnline Customer Service on 1300 362 536, or email pickups@grays.com.au.

Items must be picked up within 5 workings days from sale close date. (excluding public holidays).

Pick up location: GATE A, 376 Newbridge Road, Moorebank, NSW, 2170

Customer entry only off of Newbridge Road (Gate A)

To collect your purchases please bring a copy of your winner’s e-mail and photo ID. If you intend to send a third party to collect your goods on your behalf, you need to send them with a copy of your winner’s e-mail along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party.

Please note:

• GraysOnline accepts no responsibility for transit damage to these items once they have been picked up from the warehouse.
• Items must be inspected before removal from GraysOnline as refunds or exchange are not given under any circumstances.
• Any items not collected after the last pick up date may be deemed abandoned and resold or otherwise disposed of, please see our

for more information.

• GraysOnline team members are unable to support you with the loading of your vehicle. You must ensure you arrive with appropriate support to help you load your vehicle and your vehicle is suitable to transport your purchase
• Packaging and collection of assets is the responsibility of the purchaser.
• Delivery is not available for this auction.

Safety Guidelines:

• Children under the age of 15 will not be permitted on GraysOnline sites.
• All persons visiting these sites must be wearing fully enclosed shoes, preferably safety boots where possible.

For more information on what a third party transporter is, Please click here