Panasonic 32L Stainless Steel Microwave Oven (NN-ST671SQPQ)

Panasonic - Factory Refurbished Products

This product has been refurbished and functions to Panasonic’s exacting standards. Some individual items may show signs of wear, such as scratches and marks common with used items. In some instances accessories may vary from the standard (for example, software or manuals may be missing or different, no original packaging). The items are inspected and tested by specialists in Pansonic products, who receive regular training in new model releases.

Most items will include a standard set of accessories, in rare instances accessories may vary from standard in these instances the product description will reflect the change.

Item may show minor marks/scratches/dents or imperfections. Returns/refunds based on marks/scratches/dents or imperfections will not be accepted.

Warranty

Panasonic Factory Refurbished products carry a 3 month warranty managed by GraysOnline, where repair is required under warranty, it will be carried out by a Panasonic Authorised repairer.

You will be required to contact Grays Customer Support Team quoting your Invoice Number, Buyer Details, Serial Number and product issue. You will be required to return the product to a Grays authorised repairer (as advised by the Grays Customer Support Team) at your expense. The warranty does not cover misuse of product or software issues of any kind. All warranty claims are managed exclusively by Grays.

Grays Customer Support Team

Email: customerservice@grays.com.au

Address: Homebush Corporate Park, 29-33 Carter Street, Lidcombe, NSW, 2141

ASSET COLLECTION

This is a pick up item. It is the responsibility of the consumer to pick up the item within five working days once payment is successfully processed. Pick up booking is required.

Pick up address: Basement,149 MCCREDIE ROAD, SMITHFIELD, NSW-2164

Pick up time: Monday to Friday between 9am and 3pm (excluding public holidays)

To pick up:

1. Bookings must be made 24 hours prior to pick up date and time. To book a pick up time, please call (02) 9721 3519, or email: warehouse@good360.org.au

2. Attend the collection address during the time booked with a copy of your paid invoice. A copy of your invoice will be on site with GraysOnline staff to assist in documenting the removal process. If you intend to send a third party to collect your goods on your behalf, you need to send them with a copy of your paid invoice along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party.

Please note:

• Purchasers cannot pick up until full invoice is paid.
• Any items not collected within five working days from purchase date will be deemed abandoned and/or may incur a daily storage fee of $50 per day and/or removal fee.
• GraysOnline staff are here for security purposes only. Please make sure you have people to help you load your items and right transport.
• Items must be inspected before removal from GraysOnline as refunds or exchange are not given under any circumstances.