Delivery time frames will depend on your location, please check the shipping calculator to see an estimate of when you can typically expect to receive your goods based on your postcode.

We will send you an email notifying you as soon as your items have left our warehouse.

In this email, you will find the name of the courier company and the consignment note number of your item as well as information on tracking the delivery of your item online. Simply follow the link and enter your reference number. You will then be able to quickly and efficiently track the delivery status of your item!

Please Note: Your goods will be delivered to your registered address. We do delivery Australia wide except for a few remote territories, please check the shipping calculator to confirm delivery availability and timeframes.

This Sale is GST Exclusive

For example:

Successful Bid Price is $100 + 20.00% Buyers Premium = $120 +10% GST = Invoice Total of $132.00 plus credit card fees if applicable

Product Condition - Please refer to the individual lot description for product condition. Most lots have pictures assigned to them. These should be taken as a guide only. We accept the following methods of Payment:

Credit Card

• 1% surcharge applies to Mastercard & VISA transactions
• 2% surcharge applies to American Express & Diners Club transactions
• No other cards are accepted
• Invoices totalling less than $10,000 will be automatically debited from the card nominated within your account
• Invoices totalling in excess of $10,000 can be paid in-person at any GraysOnline office

• 1% surcharge applies to PayPal transactions
• Only accepted for invoices totalling less than $10,000 where elected as your preferred payment method within your account

• For invoices totalling in excess of $10,000. Payment must be made in full within two business days of the auction closing.
• Please ensure you state your invoice number within the payment reference. As EFT transfers can take up to 2 business days to clear, please contact GraysOnline prior to collecting your purchase to confirm receipt of clear funds

Cash

• Accepted only when deposited at an ANZ Branch
• Please ensure you state your invoice number within the payment reference
• When collecting an asset immediately after a cash deposit, please ensure you present the original ANZ deposit receipt
• (We do not accept cash at any GraysOnline or Vendor premises)

• Accepted for invoices totalling in excess of $10,000
• It is preferred that Bank Cheques are deposited at an ANZ Branch
• Bank cheque transfers can take up to 3 business days, please contact GraysOnline prior to collecting your purchase to confirm receipt of clear fundsPayment Enquiries

For payment enquiries, please call 1300 362 536 or email:

For Invoices Under $10,000 accounts@grays.com.au

For Invoices Over $10,000 collections@grays.com.au

Original Retail Prices: In certain circumstances, an item for sale on the site may display the manufacturers Original Retail price (ORP). All ORPs are prices supplied by the manufacturer (or retailer) of the item at the time of the items original sale, and therefore such ORPs may not be current at the time of the online auction of the item. Graysonline takes no responsibility for the display of ORPs on any item it offers for sale at an online auction on its site, and hereby advises all bidders to satisfy themselves as to the value of the item being auctioned.

Typically, auctions are over at their posted times. There are some exceptions to this, however, if there are any successful bids on a particular lot within 10 minutes of the close of the online auction (the “Going, Going, Gone! Period), it will be extended until there are no successful bids within the "Refresh Period".

There is no limit to the number of times an online auction can be extended. This makes graysonline work more like a live auction where the bidding doesn’t stop as long as there is still interest in the product, rather than assigning an arbitrary cut-off time. This means it is a good idea to watch the action as the auction nears closing time and to check back often

Click here to see other associated lighting sales:

Quality Designer Light Fittings