THERAPEUTIC GOODS CLEARANCE

GraysOnline: Australias Leading Online Auctions

This Sale is GST Exclusive

The information below forms part of the Sale terms. Please read prior to bidding.

By registering and bidding, you have agreed to graysonline terms and conditions of sale. If necessary please familiarise yourself with them prior to bidding on any items in this auction. The terms and conditions of the online auctions may change from time to time. Please ensure you clearly read the special terms and conditions contained in this page and also in the bidder’s agreement. Continuing to use the online auction service following amendments to these terms & conditions will constitute your acceptance of the new terms & conditions applying to this service

Please take care when making a bid as once your bid is placed, it cannot be withdrawn

Typically, auctions are over at their posted times. There are some exceptions to this, however, if there are any successful bids on a particular lot within 10 minutes of the close of the online auction (the “Going, Going, Gone! Period), it will be extended until there are no successful bids within the "Refresh Period".

There is no limit to the number of times an online auction can be extended. This makes graysonline work more like a live auction where the bidding doesn’t stop as long as there is still interest in the product, rather than assigning an arbitrary cut-off time. This means it is a good idea to watch the action as the auction nears closing time and to check back often.

Delivery Terms and Conditions:

All freight prices quoted for this sale include packaging and handling.

All freight prices are charged from the originating warehouse to your delivery postcode and involve one delivery attempt by our nominated courier. A re-delivery charge of $20 will be payable by the purchaser if the carrier is unable to deliver on the first attempt. The re-delivery fee will be charged to the purchaser’s specified account by GraysOnline. By bidding in this auction you authorise GraysOnline to debit your nominated account if a redelivery is required.

No customer pickups are allowed from the warehouse unless specified in this Sale Overview or Freight Calculator due to Occupational Health and Safety reasons.

Delivery Time:

Please allow up to 10 working days for delivery. You will receive an email notification with the delivery details as soon as the purchased goods leave our warehouse. We ask that you only contact the GraysOnline Customer Service Team with any delivery enquiries after the 10 day delivery period has expired.

It is important that you make sure that your delivery address is correct before the auction closes because we are unable to change your delivery address details once the Sale has closed.

Goods will be delivered to the address specified by the purchaser between 9am and 5pm Monday to Friday. Please ensure that your business hours delivery address is entered into your account details.

Freight Charge Consolidation:

GraysOnline offers freight charge consolidation discounts on certain items from within the same sale for multiple purchases. If a freight charge consolidation discount is available for the item you are bidding on then this will displayed in the Freight Calculator.

Unfortunately Graysonline offers no freight charge discounts on purchases of wine and large palletized items. The freight charge for these items will be on a per item basis as indicated in the Freight Calculator.