Retail Return - Electricals, Confectionery, Toys, Books

This is an Auction Sale. Assets included in this sale may be used, therefore inspection is highly recommended prior to bidding. Photos and descriptions should be used as a guide only.

Please take care when making a bid as once your bid is placed, it cannot be withdrawn and will not be cancelled unless there are exceptional circumstances (as determined by Grays). If you are unsure do not bid as no refunds will be given unless there are exceptional circumstances (as determined by Grays).

The GST treatment and Buyers Premium allocation for all lots in this auction are identified in the OVERVIEW section above. Where applicable, GST and Buyers Premium are applied to the final bid price and a detailed breakdown is provided on the CONFIRM BID page.

We accept the following methods of Payment:

Credit Card

• 1.2% surcharge applies to Mastercard & VISA transactions
• 0.7% surcharge applies to Debit card transactions
• 2.5% surcharge applies to American Express transactions
• 2.5% surcharge applies to Diners/Discover Card transactions
• No other cards are accepted
• Invoices totalling less than $10,000 will be automatically debited from the card nominated within your account
• Invoices totalling in excess of $10,000 can be paid in-person at any Grays office

PayPal

• 1.2% surcharge applies to PayPal transactions
• Only accepted for invoices totalling less than $10,000 where elected as your preferred payment method within your account

EFT (Direct Deposit)

• For invoices totalling in excess of $10,000. Payment must be made in full within two business days of the auction closing.
• Please ensure to state your invoice number as the payment reference and email proof of the remittance to accountsreceivable@grays.com.au
• As EFT transfers can take up to 2 business days to clear, please contact Grays prior to collecting your purchase to confirm receipt of clear funds

Cash, Bank Cheques and Personal Cheques are not accepted payment methods.

Please see below for further information:https://support.grays.com/hc/en-au/sections/4408298648089-Payments>Payments

For invoice payment enquiries only, please email: accountsreceivable@grays.com.au

For all other enquiries, please email: industrialcs@grays.com.au

The Condition of each product is stated on its Lot Page, and we strongly urge you to familiarise yourself with the Condition before bidding. This is because Grays sells a wide range of products in a variety of Conditions on behalf of our Vendors.

It's important that you read the Lot Description for possible additional information on the Condition of the product including any applicable warranty details. You should take the Condition and the Lot Description into account when you place your bid as we do not offer refunds if you change your mind about your purchase.

Information regarding Product Conditions can be found by clicking here Shopping With Grays

• Typically, auctions end at their posted closing time. There are some exceptions to this however, if there are any bids placed on a particular lot within 10 minutes of the auction closing time (the "Going, Going, Gone!" period). It will be extended until there are no more bids placed within ten minutes of the last successful bid.
• There is no limit to the number of times an online auction can be extended. This makes Grays work more like a live auction where the bidding does not stop as long as there is still interest in the product, rather than assigning an arbitrary cut-off time. To ensure that you do not get outbid make sure you monitor the auction until you have won the item or enter an "AUTOBID" that you think will win!

PLEASE NOTE: THIS IS AN AUCTION SALE. ALL ASSETS IN THIS SALE ARE SOLD “AS IS” WITHOUT WARRANTY AND COOLING OFF PERIOD

By registering and bidding you have agreed to our terms and conditions of sale. All bidding is subject to the online "Users Agreement".

The terms and conditions of the online auctions may change from time to time. Please ensure you clearly read the special terms and conditions contained in this page and also in the users agreement. Continuing to use the online auction service following amendments to these terms & conditions will constitute your acceptance of the new terms & conditions applying to this service.

Terms & Conditions can be found by clicking here Terms & Conditions

Buyers Please Note:

• By registering and bidding, you have agreed to Grays terms and conditions of sale. If necessary please familiarise yourself with them prior to bidding on any items in this auction.
• The terms and conditions of the online auctions may change from time to time. Please ensure you clearly read the special terms and conditions contained in this page and also in the bidders agreement. Continuing to use the online auction service following amendments to these terms & conditions will constitute your acceptance of the new terms & conditions applying to this service.
• Grays guarantees that all vehicles/boats/motorbikes (Vehicle(s)) in this sale are sold with clear title, however in this respect note that: Bidders may find when they do perform a PPSR check (highly recommended) in many cases the vehicles do have a security interest registered against them, which will be lifted as soon as the relevant vehicle is sold and monies are cleared in the secured party’s/security holder’s account; and Please allow up to 10 business days for the security interest to be removed.
• Grays staff are onsite for security purpose only, please make sure you have people to help you load your purchases and provide suitable transport.
• Collection can only take place once cleared funds have been received.

Important Notice:

This item is classified as a SECOND and it is sold as SECONDS. With respect to this item, we note that it:•

• may have been used and then returned by a customer of the seller (i.e. a used retail return);•
• may contain defects and/or faults that may make it unrepairable, defective and/or not capable of use for its intended purpose;•
• may not be of acceptable quality or condition; •
• may have marks, scratches, dents, imperfections and/or material defects;•
• may not have undergone any form of testing;•
• the accessories and/or instruction manuals may be missing and/or not included; and•
• is likely to not reflect any photos or images which have been included in this lot description. Noting that any such photos or images are of the product in a ‘new’ condition and not in its current seconds condition.
• For the above reasons, seconds usually reach a significantly lower sales price (compared to their recommended retail price) when sold at auction. Subject to our obligations under the Australian Consumer Law, a refund will not be issued for any undescribed faults, defects, damage or if the item does not work or is unsuitable for its intended purpose.

• Inspection of the assets is highly recommended.
• Bids on assets in this sale should be made based on your inspection and assessment of the goods.
• Descriptions and photographs should be used as a guide only.
• If you are unsure do not bid as no refunds will be given.

Inspection of the assets can be made at the following times:

• Wednesday 1st April 2026 Between 9am & 2pm

Location:

• Unit 4 / 45 Riverside Road, Chipping Norton NSW

** THE REMOVAL OF THE GOODS IS THE BUYERS RESPONSIBILITY **

Pick up date/time:

• Friday 24th, Monday 27th & Tuesday 28th April 2026 Between 8am & 4pm

Location:

• Unit 4 / 45 Riverside Road, Chipping Norton NSW

To collect your purchases please attend the collection address during the times advised with a copy of your winner's e-mail and photo ID. A copy of your invoice will be on site with GraysOnline staff to assist in documenting the removal process.

If you intend to send a third party to collect your goods on your behalf, you need to send them with a copy of your winner's e-mail along with a photocopy of your photo ID and signed note of authority permitting Grays staff to release your purchases to the third party.

Please Note:

• Packaging and collection of assets is the responsibility of the purchaser. Delivery is not available.
• Any items not collected after the nominated collection times will be deemed abandoned and/or may incur a daily storage fee of $50 per day and/or removal fee.
• Items must be inspected before removal from site as refunds or exchange are not given under any circumstances.

Click here for Quote

For customers organising their own freight carrier to collect pickup items:

• The carrier MUST bring a copy of your paid invoice.
• Carriers will be turned away if they do not have a paid copy of your invoice.
• No refunds will be given due to futile collections for carriers that do not produce a paid invoice.

Masman can arrange delivery at very competitive rates:

• Email: freight@masmangroup.com.au
• Allow up to 48hours for a return quotation.
• Send a copy of your paid invoice.
• Note that the asset will need to be sent to the nominated address on your invoice. Address details cannot be changed after the fact.