Live Auctions Frequently Asked Questions

GraysLive Account Registration

How do I create a GraysLive account?+

How do I register on GraysLive to bid in a particular auction?+

How do I update my details for my GraysLive account?+

How do I reset my password for my GraysLive account?+

What are Simulcast (Live) Auctions?+


How to bid online in a Live Auction?+

What is an absentee bid? +

How to leave absentee bids online?+

Placing multiple absentee bids online?+

Keeping track of absentee bids online?+

I placed an absentee bid online and received an outbid notification?+

How can I see the items that I am bidding on online?+

Bidding live online?+

What is floor priority?+

Can I bid online in a live auction using my mobile device?+

What happens when I win a lot in a live online auction?+

More information?+

Audio Visual

Why can't I hear the online live auction?+

Why can't I see the online live auction?+

Customer Support

Resolving audio & video problems - Flash+

System recommendations+

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