Location:Erskine Park, NSW

Collection: By Appointment Only - pickups@grays.com.au

Collection Notes:

• Collections can only take place once cleared funds have been received.
• Items remaining uncollected after the specified timeframe may be deemed abandoned and disposed of unless prior arrangements have been made with the respective contact listed on the sale.
• Goods will only be released with the correct buyer details being provided (full buyer name, sale number, Lot number and photo ID).
• Asset packaging and removal are the purchaser’s responsibility in the time frame specified for the sale.
• During busy periods, extensive wait time may occur.
• Please call Customer Service on 1300 710 629 to confirm lifting and loading capabilities for individual sites.
• Please ensure you review the WHS tab to ensure you have a clear understanding of all safety requirements regarding the collection process.

Third Party Collection:

If you wish to send a third party to collect your goods on your behalf, they will need:

• A copy of your Winner's Email.
• A scanned copy of your photo ID.
• A letter signed by you authorising them to collect the goods on your behalf (Please refer to the Third-Party Collection Authorisation template below).
• They will also be required to produce identification and sign for the goods on behalf of buyers acting as the authorised agent.
• Please ensure you review the WHS tab to ensure you have a clear understanding of all safety requirements regarding the collection process.

Grays do not carry manual consignment notes nor complete them for third party carriers. Grays staff will not release the goods unless they carry the appropriate authority.

Please note: Grays are not responsible for the goods once they have been signed for. Problems relating to transportation are the responsibility of the third party acting on your behalf.

We accept the following methods of Payment:

Credit Card

• 1.2% surcharge applies to Mastercard & VISA transactions
• 0.7% surcharge applies to Debit card transactions
• 2.5% surcharge applies to American Express transactions
• No other cards are accepted
• Invoices totalling less than $10,000 will be automatically debited from the card nominated within your account
• Invoices totalling in excess of $10,000 can be paid in-person at any Grays office

PayPal

• 1.2% surcharge applies to PayPal transactions
• Only accepted for invoices totalling less than $10,000 where elected as your preferred payment method within your account

EFT (Direct Deposit)

• For invoices totalling in excess of $10,000. Payment must be made in full within two business days of the auction closing.
• Please ensure to state your invoice number as the payment reference and email proof of the remittance to accountsreceivable@grays.com.au
• As EFT transfers can take up to 2 business days to clear, please contact Grays prior to collecting your purchase to confirm receipt of clear funds

Cash, Bank Cheques and Personal Cheques are not accepted payment methods.

Please see below for further information:

Payments